Documentation
Declare the retirement of a certificate
Consume an active certificate on behalf of a beneficiary, permanently, with the reason and the document that prove the retirement.
Open the active certificate you want to retire.
The page of an active certificate, with the retirement section.
Under the retirement section, enter the beneficiary's corporate name and CNPJ.
The beneficiary's corporate name and CNPJ fields.
The beneficiary may differ from the certificate's current holder — when it does, both names are published on the record.
The note about a beneficiary that differs from the current holder.
Write the reason for the retirement, with at least 20 characters.
The retirement's reason field.
Enter the retirement date — it cannot be a future date.
The retirement's date field.
Attach the document that proves the retirement.
The upload field for the retirement's supporting document.
Click "Review" to see a summary before confirming.
The "Review" button on the retirement form.
Check the details in the summary and click "Confirm" — the retirement is permanent and cannot be undone afterwards.
The retirement confirmation screen, with a summary of the details.
You get a confirmation email even though you declared the retirement yourself — it is the record that it happened, in case you didn't see the confirmation screen through to the end.
The retirement confirmation email.